Guides & how-tos
Step-by-step tutorials for common tasks.
How to get help or contact Willie
If you have a question about a payment, invoice, or service, you can open a support ticket directly from your account. Click Support in the side menu and select New Ticket. Describe your query and submit — Willie will respond as soon as possible. For urgent matters, you can also reach out directly via the contact details on the homepage, or call +44 28 9691 8212.
How to make a repayment
Making a repayment on PayWillie is quick and simple. Log in to your account and click Repay in the side menu. Enter the amount you wish to repay along with an optional note, then click Continue to Payment. You will be redirected to PayPal to complete the payment securely. Once paid, a receipt will be emailed to you automatically.
How to pay an invoice
If you have received an invoice from Willie, log in to your account and click Invoices in the side menu. Find the invoice you wish to pay and click Pay Now. Select your preferred payment method and complete the payment securely. You can download a PDF receipt from your invoice page at any time.
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